Part B Directions: You are going to read a text about how to win respect in the workplace, followed by a list of examples. Choose the best example from the list A-F for each numbered subheading (41 -45). There is one extra example which you do not need to use. Mark your answers on ANSWER SHEET 1. (10 points) June was part of a team that had struggled hard to finish a difficult assignment. "I wanted to call it a day and get home as much as anyone," she recalls. But she found herself saying, "I’m sorry, but we need to do some more work on this." Suddenly she was the most unpopular person in the room. No one agreed with her, and some were openly angry that she was rocking the boat. "But I stuck to my guns," she says. "When the report was presented we were commended for picking up on the very thing I said we’d missed. I was right and everyone had to respect that." (41) The popularity trap. Respect versus popularity -- it is the old conflict between being professional and being personal. We want to do a good job, but we want to be friends with everyone, too. The truth is, you can’t always be liked if you do your job properly. And the desire to keep everyone happy can become a weakness. (42) At times you have to be tough. Although we would all love to be Ms. Popular at home and in the office, at work the task is not to be liked, but to be effective, says computer sales executive Andrea. (43) Gentle persuasion. The woman who builds her professional edge in this way isn’t condemned to loneliness and isolation. You can be firm without being unpleasant, and being tough doesn’t mean being rude or confrontational. Persuasive and assertive are the watch words. (44) Respect is never given for nothing. Claire knew that she was offered a move to Paris with her finance company because she had gained a reputation for keeping cool under fire. And the next step up the ladder would depend on her performance in Paris. (45) Countdown to respect. Keep your own counsel. Don’t share all your dilemmas. Even if you resolve them you’ll have left the impression that you’re indecisive or unable to cope with pressure.
[A] "It’s essential to build regard if you’re going to be able to do what you want in your job," she says. Winning respect enhances all you do. A proposal for change is more likely to be well received; an application for a raise or a request for promotion is more likely to succeed.
[B] "At best," says management consultant Jennie Lumley, "worrying about what others think makes us reactive when we need to be proactive. At worst, we’re so busy playing the office sweetheart that we lose sight of the demands of the job and our needs."
[C] Pat had to deal with a colleague who had been under long-term stress. "It was a disaster," Pat says. "My colleagues were willing to listen and lend a hand if she needed help. But it was a stumbling block on her career path and she didn’t use the time to lay the groundwork of future respect by being professional."
[D] This is a particular problem for women professions, Lumley finds. "It’s a childhood hangover. We all long to be the most beautiful girl in school. Also, girls are brought up to try to please. At work, men don’t give a thought to what others think so long as they get their way."
[E] "This is possibly the single most important lesson we can learn. You can’t always be popular. You shouldn’t have to be; it’s not what you’re there for. Progress depends on having your own ideas and sticking to them. And that means having the courage to make difficult decisions when you have to," she says.
[F] "To make the right decisions and push them through, you will need tile kid glove more often than the boxing glove," Lumley suggests. And a sense of humor is vital.