July 20, 2007
Dear Miss White,
Thank you for your enquiry of 16 July. We are pleased to hear that you are interested in our products. We are sending you a copy of our latest catalogues under, separate cover, together with samples of some of the skins we regularly use in the manufacture of our products. I regret to say that we cannot send you the full range of samples. You can be assured, however, that such skins as crocodile and ostrich(鸵鸟) , not included in the sample, are of the same high quality. Mrs. Angela Wane, our European sales manager, will be in the UK next month and will be pleased to call in you. She will have with her a wide range of our products. When you see them, we think that you will agree that only the best quality materials are used, and that the high standard of workmanship will appeal to the most discriminating (有鉴赏力) buyer. We also manufacture a wide range of leather belts and gloves in which you may be interested. They are fully illustrates in our catalogue and are of the same high quality as our handbags. Mrs. Wane will be able to show you examples when she calls. We look forward to receiving an order from you.
Yours faithfully,
Zhang Wenyu Why did the writer apologize Because he cannot send the full ______.