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From: Cindyremove Pasternak
To: Herbert Oderbrung < harold.servicerep @ supergo.com >
Date: Monday, February 28, 14:37
Subject: Products
Dear Ms. Pasternak,
Thank you for your e-mail of February 27 enquiring about Kombi Kom gym shoes. You expressed in your mail that Kombi Kom is your favorite brand and that unfortunately it is currently out of stock on our Web site. As an alternative to Kombi Kom, we’d like you to consider our Energi footwear. Energi is the number-two selling gym shoe in Europe. Energi also received an excellent write-up in High Run magazine, where it was judged to be superior to Kombi Kom. The shoe also comes in seven different styles and four different colors, so we’re sure that you’ll be able to find something that you like.
Furthermore, if you use the data at the bottom of this e-mail a series of 10 numbers and letters you can also get 10% off a purchase of the shoe. We’re so confident that you’ll like the Energi that you may return it within 10 days of purchase for your money back if you are not completely satisfied. If you have any questions, please feel free to contact me any time.
Sincerely,
Herbert Oderbrung
Customer Service Representative
SuperGo.com
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