Telecommuting-substituting the computer for the trip to the job-has been hailed as a ___1___ to all kinds of problems related to office work. Far workers it promises from the office, less time wasted in traffic, and help with child-care conflicts, For ___2___ , telecommuting helps keep high performers on beard, minimizes tardiness and absenteeism by eliminating commutes, allows periods of solitude for high ___3___ tasks, and provides scheduling flexibility. In some areas, such as Southern California and Seattle, local governments are ___4___ companies to start telecommuting programs in order to reduce rush-hour congestion and improve air quality. But these ___5___ do not come easily. a telecommuting program work requires careful planning and an understanding of the differences between telecommuting realities and popular images. Many workers are seduced by rosy ___6___ of life as a telecommuter. A computer programmer from New York City moves to the tranquil Adirondack Mountains and stays in contact with her office via computer. A manager comes in to his office three days a week and works at home the other two. An ___7___ stays home to care for her sick child and does office work between calls to the doctor. These are powerful images, but they are a ___8___ reflection of reality. Telecommuting workers soon learn that it is almost impossible to concentrate on work and care for a young child at the same time. Before a certain age, young children cannot ___9___ the necessary boundaries between work and family. Additional child support is necessary if the parent is to get any work done. Management, too, must separate the myth from reality. Although the media has paid a great deal of attention to telecommuting, in most cases it is the employees' situation, not the ___10___ of technology that precipitates a telecommuting arrangement.