Task Sheet for Candidate ATask Sheet 1A: Business communication: the importance of communication in businessB: Customer relations: how to set up an effective customer services systemC: Advertising: how to advertise a new product effectivelyTask Sheet for Candidate BTask Sheet 2A: Recruitment: how to ensure that job advertisements attract appropriate ApplicantsB: Staff management: the importance of assessing staff performance effectivelyC: Career planning: the possible steps in career planning